Logo

Security and consent-first payments

Overview of Consent-First Payments

All payments in the app require your explicit approval before being processed. No funds will be moved without your confirmation, giving you full control over every transaction.

Authentication Methods

  • Use your passcode or PIN to authorise payments.
  • Enable biometric login (fingerprint or face recognition) for quicker and secure access.
  • Two-factor authentication (2FA) provides an extra layer of security when performing sensitive actions.

Secure Payment Processing

  • All payments are encrypted and handled via secure banking gateways.
  • Your sensitive payment information is never stored on your device, protecting it from unauthorised access.

User Consent Steps

  • Review the payment details before confirming a transaction.
  • Approve the payment using your preferred authentication method.
  • You can cancel or review any pending payments before they are finalised.

Account Safety Tips

  • Keep your login credentials confidential and avoid sharing them.
  • Do not share your passcode or biometric access with anyone.
  • Always log out of your account on shared or public devices.

Managing Payment Permissions

  • View and manage previously given consent for recurring payments.
  • Set limits on daily or monthly transaction amounts to control spending and reduce risk.

Handling Unauthorised Transactions

  • Immediately report any suspicious or unauthorised payments using the in-app support options.
  • Follow the instructions provided to resolve disputes quickly and securely.

Regulatory Compliance

  • The app follows all relevant data protection and secure payment regulations, ensuring that your transactions are safe and legally protected.