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Setting up your bank for WollettePay payouts

Tell Wollette which UK bank account your WollettePay payouts should be transferred to.

Before you start: WollettePay enabled. You'll need your account holder name, sort code and account number, and your dashboard password — this section asks you to confirm it before it opens.

Where to find it: Sidebar → Merchant settings → Payout account information

You can hold one payout account. Once it's added, the Add account button disappears and you edit the account you already have instead. The card shows a single row under Account added with the account holder's name; before you've added anything it reads "No account added".

The same card appears in full at Sidebar → Merchant settings → Payout account information → View all.

Adding your payout account

Steps

  1. Open Payout account information and click Add account.
  2. Confirm your password when prompted.
  3. Add bank account details opens. Fill in Account holder name, Sort code and Account number.
  4. Click Add account. Close discards it.

What happens next

"Payout account added successfully!" appears and the account holder's name shows in the table. Your WollettePay payouts will now be transferred here.

Editing your payout account

Steps

  1. Open Payout account information.
  2. Click the actions menu at the end of the row and choose Edit.
  3. Confirm your password when prompted.
  4. Edit bank account details opens with your current details filled in. Change what you need to.
  5. Click Update account, or Close to leave it as it was.

What happens next

"Payout account updated" appears. Future payouts go to the new account; payouts already in progress are unaffected.

Field reference

FieldWhat to enterRules
Account holder nameThe name exactly as your bank holds itRequired. Add account / Update account stays greyed out until it's filled in.
Address typeNothing — this is fixed to UK and shown as lockedCan't be changed. Wollette pays out to UK accounts only.
Sort codeThe six-digit sort codeRequired.
Account numberThe eight-digit account numberRequired.

Wollette can't check that the details belong to you, so read them back before you save — money sent to a wrong but valid account can be hard to recover.