How can I see full transaction details?
Wollette POS and Merchant Dashboard allow you to access the full breakdown of any transaction - including items sold, payment methods, discounts, and customer details. This is useful for handling customer queries, processing refunds, or reviewing staff activity.
Viewing transaction details in the Merchant Dashboard
Steps
Navigate to Transactions from the side menu.
What happens next
This will take you to a list of your most recent transactions across your business account. You can filter by the transaction type in the top menu by:
- Sales
- Refunds
- Waste
And toggle the date picker to change the date of transactions.
The detailed transaction view includes:
- Transaction ID and timestamp
- Items sold, including quantities and prices
- Subtotal, discounts, taxes, and total paid
- Payment method (e.g. cash, card, WollettePay).
You can also print or share each receipt.
Viewing transaction details in Wollette POS
Steps
- Navigate to Transactions. The Transactions tab is located either on the left menu on tablet or the bottom menu on mobile. This will take you to a list of your most recent transactions in your terminal.
- To open a transaction, tap the transaction entry in the list.
What happens next
This will open the detailed view of that specific transaction. The detailed transaction view includes:
- Transaction ID and timestamp
- Items sold, including quantities and prices
- Subtotal, discounts, taxes, and total paid
- Payment method (e.g. cash, card, WollettePay).
You can also print or share each receipt.