Adding, updating and deleting products
Add a product to your catalogue, set its price, categories and taxes, and give it a picture.
Before you start: Set up your Categories and Taxes first if you want to attach them while you're creating the product — you can only pick from ones that already exist.
Where to find it: Back office → Stock (or Quick access → Stock in the sidebar)
A product in Stock is the master record: its name, price, description, taxes and pictures. It doesn't hold a quantity. How many of it you have at each shop is held separately go to Branch stock. Adding products one at a time is fine for a handful. For a whole catalogue, see the page for importing catalogues.
Creating a product
Everything happens in one dialog, headed Product info, with three steps shown across the top: Product info, Other attributes and Media.
Steps
- Go to sidebar or back office → Stock.
- Click + Product at the top right. The dialog opens on step 1.
- Fill in Product name — this is required.
- Optionally enter a GTIN and an ISBN if your products carry them.
- Choose a Unit of measure from the list.
- Enter the Price you'll sell at, and optionally a Cost price and a Unit price.
- In Categories, search for and tick the categories this product belongs to.
- In Taxes, search for and tick the taxes that apply. Each tax you add appears as a chip with an "Inclusive:" toggle beside it — turn it on if the price you entered already includes that tax, and leave it off if the tax should be added on top.
- Set the three switches as needed: Available online, Age restricted and Discountable.
- Write a Description.
- Click Next.
- On Other attributes, add any extra detail you want recorded against the product — colour, size, allergens, and so on. Click Add (or the panel itself, which says "Tap add to include attributes"), then fill in the Name and Value. Use the bin icon to remove a row. Attributes are optional — you can go straight on.
- Click Next. This is the point at which the product is created.
- On Media, upload a Thumbnail — the picture that represents the product in the dashboard and on the POS. Below it, Additional images takes any further pictures.
- Click Done.
Careful at step 13. Clicking Next on Other attributes actually creates the product. If you then click Back twice — from Media to Other attributes, and again from Other attributes to Product info — the product you just created is deleted and you start again. Clicking Cancel on step 1 does the same. Once you're on Media, the safe way out is Done.
What happens next
You'll see "Success!" when the product is created, and again when you finish. The dialog closes and the new product appears in the Stock list with its picture, price and the SKU Wollette generated for it.
The product isn't sellable at a shop yet — add it to a branch with a quantity first.
Field reference
| Field | What to enter | Rules |
|---|---|---|
| Product name | What the product is called on receipts and on the POS | Required, up to 100 characters, must be unique in your catalogue |
| SKU | Nothing — Wollette generates it | Created for you; can't be typed in or changed. Only appears once the product exists |
| GTIN | The barcode number, if the product has one | Optional, up to 100 characters, must be unique |
| ISBN | The book number, if the product has one | Optional, up to 100 characters, must be unique |
| Unit of measure | How the product is measured — pick from the list | Optional |
| Price | The selling price | Can't be negative |
| Cost price | What the product costs you | Optional, can't be negative |
| Unit price | The price per unit of measure | Optional, can't be negative |
| Categories | The categories the product should appear under | Optional, several allowed |
| Taxes | The taxes that apply | Optional, several allowed; each has its own "Inclusive:" toggle |
| Available online | On if the product should be sold through online channels | — |
| Age restricted | On for alcohol, tobacco and anything else needing an age check at the till | Prompts the cashier for the customer's age during a sale |
| Discountable | On if manual discounts and offers may be applied to this product | — |
| Description | A short description of the product | Up to 700 characters |
| Attribute Name / Value | An extra detail and its value, e.g. Colour / Blue | Both required on any row you add, up to 100 characters each |
| Thumbnail | The main picture for the product | Image files |
| Additional images | Any further pictures | Image files, several allowed |
Editing a product
Steps
- Go to Back office → Stock.
- Find the product — use the Search box at the top if the list is long.
- Click the product's name, or open the row's actions menu and choose Edit.
- The same three-step dialog opens, already filled in. This time the SKU field is shown, greyed out — it can't be changed.
- Change what you need to. You can move between Product info, Other attributes and Media with Next and Back — on an existing product, moving between steps doesn't create or delete anything.
- Click Done on the Media step to save.
Changes to the thumbnail and additional images take effect as soon as you upload or delete them, not when you click Done.
What happens next
You'll see "Success!" and the Stock list refreshes with the new details.
Deleting a product
Steps
- Go to Back office → Stock.
- Open the row's actions menu and choose Delete.
- A "Delete stock" prompt asks "Are you sure?"
- Click Delete to go ahead, or Cancel to keep the product.
What happens next
You'll see "Stock deleted" and the product disappears from the list.
What the Stock list shows
| Column | What it shows |
|---|---|
| Product name | The picture and name, with the SKU underneath |
| Price | The current selling price |
| Unit of measure | The unit you chose, or - |
| Available online | Available or Unavailable |
| Age restricted | Restricted or Unrestricted |
| Date added | When the product was created |
Adding a new product to your store
1. Open the Sidebar and navigate to Stock
From the Merchant Dashboard, click Stock on the left menu. This will display the list of stock in all your branches. If the stock menu hasn't been added to the sidebar, navigate to settings to access the menu where you can also add it to the navigation.
2. Click +Product
Click add product and populate the product details such as:
- Product name and description
- Category or subcategory
- Selling price and cost price
- Stock tracking options
- Barcode or SKU
- Images (max 1Mb)
- Age restrictions or tags.
Then click save, then the product will appear in the Stock list.
Once the product has been added to the stock list, you will also need to add it to the branch for it to appear for purchase in the POS.
Adding a new product to a branch
- To add a product to a branch, navigate to the branch then stock.
- In the top right, click Add Product where the product list will appear.
- Click the product you want to add to the branch and enter the number available and if it is auto-updatable. If selected, once the product is purchased it will be taken off the total inventory.
- Click save once you have entered all the correct values.
Editing an existing product
1. Navigate to the Stock menu
To update an existing product, navigate to the Stock menu from the Merchant Dashbaord home screen.
2. Select the Product then edit the details
Search to find the product you want to update. You can search by product name and the list will automatically filter. Click on the three dots beside the product in the list to open its details view.
In the product details screen, you can edit:
- Product name and description
- Category or subcategory
- Selling price and cost price
- Stock tracking options
- Barcode or SKU
- Age restrictions or tags
- Attributes.
Make any necessary changes directly in the editable fields then click save. Your updates will be reflected immediately across the POS system.
Deleting a product from a branch
If an item is no longer sold or stocked in a particular branch, Wollette POS allows you to remove it from your branch's inventory to keep the product list clean and up to date for sales clerks.
1. Navigate to the Branches menu then Stock
To update an existing product from a branch, navigate to the Branches then Stock menu.
2. Find the Product to delete from the Branch
Find the product you want to delete from your branch using the search bar. Click on the three dots beside the product then Delete and confirm when prompted.
The product will be permanently removed from your branch but still remain in your overall merchant account.
Deleting a product from your stock
If an item is no longer sold or stocked in your stores, Wollette POS allows you to remove it from your inventory to keep your product list clean and up to date.
1. Navigate to the Stock menu
To delete an existing product, navigate to the Stock menu and search to find the product you want to remove from your store.
2. Find the Product to delete
Find the product you want to delete from your stock using the search bar. Click on the three dots beside the product then Delete and confirm when prompted.
The product will be permanently removed from your stock list and no longer appear in searches or to be added to a branch.