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User roles in Wollette POS

Wollette POS offers customisable user roles to help manage access and responsibilities across your team. You can invite users to use Wollette in the Merchant settings on the Merchant Dashboard.

There are three types of user roles in the POS:

  • Clerk
    • Can process sales, apply discounts, view transactions and sales.
    • Limited access to settings and sensitive information to ensure security.
    • Requires authentication from a manager for specific actions such as applying certain discounts and offers.
  • Manager
    • Has all clerk permissions plus access to inventory management, reporting, and staff oversight.
    • Can approve refunds and void transactions and authenticate clerk actions.
  • Admin
    • Full access to all system features including merchant settings, user management, and advanced configurations.
    • Responsible for setting permissions and maintaining system security.

Assigning appropriate roles ensures that each team member has access to the tools they need while protecting critical business data.

Setting a pin

After sign up, all users will be directed to set up a 6 digit pin in their profile settings. This will allow them to log into terminals and begin taking and processing orders and transactions on the Wollette POS.

To set a pin:

  1. Log into the Merchant Dashboard in the browser
  2. Navigate to your profile on the top right of the page
  3. Scroll to the bottom of the page, where you can set and edit your pin. Pins are 6 digits with non-repeating values.
  4. Click save. Now you will be able to log into a terminal with your username and pin.

Inviting an admin

To invite a new admin to your store, click Invite admin in the merchant settings and enter their email. They will then receive an email to fill in their details and confirm adding them as an admin.

Deactivating an admin

To deactivate or suspend an admin in your store, click the three dots next to their name and choose "Suspend Account". After the account is suspended, you will be able to see the option to deactivate the account permanently.